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Client excuse reply generator
Pick the excuse your client gave, fill in what you still need and by when, and copy a polite reply that removes the obstacle and fixes a date. Nothing you type is sent to our server.
Subject
Adjust the wording to your voice. Every reply ends with a date on purpose: an open-ended reply invites an open-ended delay.
Why these replies work
Each one accepts the reason, takes away the obstacle and names a date. Arguing about whether something was sent, or repeating the original request, tends to stall the conversation. The full set with notes on when to escalate is in replies to client excuses for missing documents; for specific cases see client says they already sent it and client can't get bank statements. For the first request and reminders, use the document request email generator.
Or stop writing these by hand
Most excuses start with “I don't know where to send it.” DocNag gives each client one private upload link and sends the reminders for you, quoting the due date until the list is complete. Click through the 60-second demo to see it.
Send the list once, let reminders run
Create the request, share the link, and the nudges go out on their own. Free plan, no card.
Start freeFrequently asked questions
Can I send these replies as they are?
Yes, after reading once. They are short and polite on purpose; change the wording to match how you normally write to that client.
Why does every reply end with a date?
A specific date turns a vague promise into something you can check. Without one, the client has no reason to do it today.
Does this tool store what I type?
No. The reply is built in your browser and nothing is sent to our server.